Privacy Policy

At NanoFort Group, we are committed to protecting your privacy and handling your personal and professional data with the highest level of integrity. This Privacy Policy outlines how we collect, utilize, and safeguard your information in accordance with the Australian Privacy Principles (APPs) and the Privacy Act 1988 (Cth).

1. DATA COLLECTION

We collect information necessary to facilitate high-precision procurement and technical support. This includes:

Contact Details: Name, professional email address, phone number, and delivery/billing addresses.
Business Information: Company or research institution name, department, and ABN.
Transaction Data: Order history, quote requests, and technical specifications provided for custom orders.
Digital Footprint: IP address, browser type, and website interaction data collected via cookies to improve user experience.

2. UTILIZATION OF INFORMATION

Your data is used strictly to support your facility’s requirements:

Order Fulfillment: To process quotes, manage Purchase Orders (POs), and coordinate logistics.
Technical Support: To respond to inquiries regarding wafer specifications, chemical compatibility, or cleanroom compliance.
Operational Improvements: To optimize our website interface and inventory localized in Brisbane.
Communications: To send essential order updates or occasional technical bulletins (you may opt out of marketing at any time).

3. DATA PROTECTION & SECURITY

NanoFort employs industry-standard security protocols to protect your data from unauthorized access, modification, or disclosure.

We utilize secure, encrypted platforms for data storage.
Access to your information is restricted to authorized personnel specifically required to fulfill your order or provide technical assistance.
We do not store sensitive credit card information on our local servers; all payments are handled by PCI-compliant third-party processors.

4. INFORMATION SHARING

We do not sell, rent, or trade your personal information. Disclosure is limited to:

Logistics Partners: Trusted couriers and freight forwarders (e.g., DHL, FedEx, AusPost) for delivery.
Manufacturing Partners: Shared only when necessary for the production of custom-specification wafers or bespoke cleanroom apparel.
Legal Compliance: When required by Australian law or to protect the safety and rights of NanoFort Group.

5. COOKIES & ANALYTICS

Our website uses cookies to enhance functionality and analyze traffic patterns. This helps us understand which technical resources are most valuable to our users. You can modify your browser settings to decline cookies, though this may affect some website features.

6. YOUR RIGHTS & ACCESS

You have the right to:

Access: Request a copy of the personal data we hold about you.
Correction: Update or correct any inaccurate or incomplete information.
Deletion: Request the removal of your data from our active marketing databases.

7. POLICY UPDATES

NanoFort Group reserves the right to modify this policy to reflect changes in legislation or our operational procedures. The latest version will always be available on our website.

CONTACT PRIVACY OFFICER

For any questions regarding your data or to exercise your privacy rights, please contact us: 📧 support@nanofort.com.au

Precision Supplies for Australia’s Critical Environments